VXI Global Solutions Announces Key Hires & Promotions To Its Executive Team In The US, Philippines
VXI Global Solutions (VXI) today announced the promotion of Jill Alingod, and Armando Castro, and the hiring of Peter Mullen and Mason Jones to key executive positions.
Unisys and Bancolombia Ink Technology Pact For Cybersecurity & Enhanced Customer Service
Unisys Corporation (NYSE: UIS) today announced that Bancolombia (NYSE: CIB) has selected Unisys to support the bank’s digital transformation. Unisys will provide secure digital workplace service capabilities supporting more than... Read More
IAOP Names Teleperformance As One Of 100 Best Outsourcers Globally, Investors Agree
The International Association of Outsourcing Professionals (IAOP) just included global customer experience provider Teleperformance (EPA:TEP), in the 2019 Best of The Global Outsourcing 100 list by the International Association of Outsourcing... Read More
Sykes to Acquire RPA Consulting Firm Symphony Ventures for $69 Million
"The world of intelligent automation systems is approaching a tipping point,” said Chuck Sykes, president and CEO of Sykes.
In Move to Beef Up Customer Analytics, NICE Closes on Deal to Acquire Mattersight
In a move to beef up its customer service offerings, cloud software provider NICE Ltd. (NASDAQ: NICE) has closed on its acquisition of Mattersight Corporation (NASDAQ: MATR), a behavioral analytics... Read More
Interview: How Cognitive Technologies and Micro-Segmentation Can Combine to Improve Banking Security and Customer Experience
Loren Moss chats with Eric Crabtree of Unisys about micro-segmentation's impact on both security and improving the customer experience.