Already a global company with operations across Europe, Asia, the Pacific and The Americas, TaskUs opens its 3rd Colombian site.
Tag: Customer Experience
Luis Barreto of TaskUs discusses the US Outsourcer’s Rapid Success In Latin America From The Company’s New Medellín Facility
“And what I’ve seen is that the Colombian talent, the infrastructure, the political stability, the need for these kinds of opportunities has been tremendous.” – Luis Barreto
Ryan Strategic Advisory Releases Report Analyzing The Caribbean And Latin America For Nearshore Outsourcing
The report utilizes data from the 2024 Front Office CX Omnibus Survey, along with insights gathered from interviews with industry professionals and secondary sources.
BPrO’s CX Summit 2024 to Showcase Top Customer Experience Trends in Colombia from May 8-9
CX Summit 2024 will highlight the "importance of trust in customer relationships, from transparency in communication to the consistent delivery of quality products and services."
Horatio Client Summit Takeaways: BPO Sees More Potential for Customer Service in Latin America
"Latin America is more than just a destination for outsourcing. It is a strategic hub where innovation, talent, and customer-centric values converge."
Interview: Tushar Sharan Discusses Hinduja Global Solutions Strategic Expansion in Colombia
"The kind of commitment — the kind of energy and motivation — that we see in our current set of employees is very enriching," said Tushar Sharan of HGS.
Hinduja Global Solutions Launches New Customer Experience Hub in Barranquilla, Colombia
"HGS believes that the new hub in Barranquilla will act as a catalyst to significantly scale its CX capabilities for its expanding multilingual client base globally."
Colombia’s BPrO Continues to Grow and Attract More Attendees to Its CX Summit
"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again," said Ana Karina Quessep, president of BPrO.
Ibex Announces CX Leadership Awards
The winners will be announced on June 20 at Customer Contact Week (CCW) in Las Vegas.
Glowtouch’s Vidya Ravichandran Discusses The BPO’s Dominican Republic Expansion, Plans For Further Growth
Glowtouch is on a roll. The US based IT and customer experience outsourcer already has operations in India and The Philippines along with a strong footprint in the US. Despite the pandemic, Glowtouch moved forward aggressively to open its second site in Santo Domingo, the capital of Caribbean vacation paradise Dominican Republic. Cognitive Business News...