Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery
"Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
After COVID Delays, TaskUs Cuts Ribbon On New Cali, Colombia Contact Center Facility
The new facility features bright, collaborative, and modern workspaces, including recreational areas such as a gym, a cafe, meditation rooms, and game rooms for all employees to use.
New AI Platform Launches To Help Scientists Tackle Complex Challenges Without Coding
Having already had a successful beta launch, the company has built use cases for the life science industry and scientific research community to enable users in this sector to launch quickly.
Colombia’s Expanded Contact Center Industry Event Moves To Cartagena May 11-12
The CX summit is the most important event in the Andes region dedicated to the business process outsourcing sector.
Colombian Airline Wingo Leveraging WhatsApp To Improve Passenger Service
Wingo claims a call response rate of 90% and 100% attention in cases received by WhatsApp.
SS&C Acquires Blue Prism For $1.6 Billion USD
SS&C's says the acquisition will enhance its position as a leading provider of software and services to the financial services and healthcare industries.