While many companies already have digital chatbots, robo-advisors, and other digital automation, the bulk of workplaces are still fully run by human brains. While some professions — like a butcher or hair stylist — may remain this way for some time, most companies with more than a few employees will soon be embracing automation. The question is now “if” but “when?” Dimension Data recently asked a cross-industry group of 800 respondents across 15 countries and seven industries how long they think it will be before virtual advisors arrive in their office. Nearly two-thirds (62%) believe some form of virtual advisors...