Cognitive Business News is the Journal of Record for the Outsourcing and Global Business Services sector, since 2016 covering customer experience, business process outsourcing, back-office operations, shared services, IT outsourcing, intelligent automation, global site selection, and talent. Available online and through free subscription, we cover BPO and contact center news, technology, events, the struggle for talent, and emerging locations to consider for the growth of your operations.

Unido Digital Media LLC provides analysis, new media, & business intelligence for the next generation of global decision makers.

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