Ascensos Launches CX Outsourcing SIte In Trinidad & Tobago
Ascensos believes that the Caribbean location will help the firm better serve North American clients.
Alta Resources Establishes South American Presence With CX Provider BRM Acquisition
BRM's senior leadership, including its founders, Juan Pablo Serrano and Pilar Jaramillo, will remain with the company.
Everest Group Cites Itel BPO In Peak Matrix Analysis of Top CX Outsourcers
Itel continues to grow, with new expansion in Jamaica, Guyana, Honduras and Saint Lucia.
Globant Strengthens European Footprint With Sysdata Acquisition
With this acquisition, Globant will land in Italy to expand its footprint of clients and propel the relationship with Sysdata's long-standing ones.
Alorica Growing Finance, Healthcare, Retail CX Operations From Cali, Colombia Facility
Alorica now operates out of 18 countries serving over 250 clients in 30 languages. Cali is Alorica's 1st Colombian location.
Beatriz Viveros Reveals TaskUs Award-Winning Culture In Its Cali Customer Contact Operations
Customer Experience outsourcer TaskUs recently selected Cali, Colombia over several other potential locations for its new hybrid contact center, operating 24 hours a day, 7 days a week. The New... Read More