Prestigious Award Highlights GlowTouch's Commitment to Innovation and Excellence in Customer Contact Solutions
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Category: ITO
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EPAM Systems Acquires LatAm Software Development Company Vate
EPAM continues its expansion in Latin America after launching two offices in Colombia and previously acquiring S4N.
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Glowtouch’s Vidya Ravichandran Discusses The BPO’s Dominican Republic Expansion, Plans For Further Growth
Glowtouch is on a roll. The US based IT and customer experience outsourcer already has operations in India and The Philippines along with a strong footprint in the US. Despite the pandemic, Glowtouch moved forward aggressively to open its second site in Santo Domingo, the capital of Caribbean vacation paradise Dominican Republic. Cognitive Business News...
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Led By Julissa Cruz, The Dominican Republic Seeks To Lead The Region In Data Connectivity
Indotel's Julissa Cruz Is Raising The Dominican Republic's Level of IT Competitiveness
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Bpro’s Bigger, Better Customer Experience Summit Moves To Cartagena For 2022
The 2023 CX Summit will be in Cartagena again, the 10th and 11th of May.
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Experts From NTT Data & Choiceworx Discuss How COVID Has Turbocharged The Emergence Of Digital Labor & The Evolution Of The IT Service Desk
The rise of digital labor goes far beyond chatbots and virtual agents to comprehensive systems such as NTT Data’s Nucleus, or Choiceworx’ Digital Workplace IT Service Desk.
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CINTEL Director Discusses The Andes’ Largest IT Convention’s Return To In-Person Mode, Importance For Cartagena
"They have virtual meetings, but it’s not the same, we're human beings and we’re used to talk between us, not through a machine,"
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Gorilla Logic Acquires Modernist Studio
Gorilla Logic says this partnership enables the firm to support clients from the inception of an idea all the way through to the final stages of execution.
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itel Acquires Emerge BPO, Expanding its Geographic Footprint Into South & Central America
itel has been expanding rapidly, adding IT Outsourcing & software development operations in Colombia, Work From Home capabilities in Canada & The United States, and now by acquiring Emerge, CX operations in Guyana & Honduras.
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BPM Firm ProcessMaker Raises $45 Million USD Series A Funding From Aldrich Capital
The global process automation market is expected to reach nearly $17 billion by 2023 with a CAGR of 5.8% according to a recent report. The investment from Aldrich Capital will allow ProcessMaker to continue to invest in its market leading digital process automation platform and build out its presence in community banking, higher education, and manufacturing.
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