Ryan Strategic Advisory Issues 2021 Offshore BPO Confidence Index, Colombia Edges Out India, Bulgaria, South Africa
The report assesses the extent to which outsourcing operators in 12 offshore and nearshore locations view the national operating environment from which they deliver services to end-users in key sourcing markets.
Lumiqualis Is Showing How An Impact Sourcing Mission Is Compatible With Nearshore IT Delivery
"They need help. They need a good partner, someone that they can trust and rely on to not only deliver against their needs, but to also bring their team up to these technologies."
Creating An IT Startup? Curb Your Enthusiasm (just for a second….)
I’ve experienced hyper-growth and helped companies in the IT space turn things around, which has afforded me the benefit of knowing exactly how to set up for success.
Experts From NTT Data & Choiceworx Discuss How COVID Has Turbocharged The Emergence Of Digital Labor & The Evolution Of The IT Service Desk
The rise of digital labor goes far beyond chatbots and virtual agents to comprehensive systems such as NTT Data’s Nucleus, or Choiceworx’ Digital Workplace IT Service Desk.
Why Should Your Company Implement 4th Generation Data Loss Prevention?
The new generation of DLP secures data based on its contextual and conceptual meaning, utilizing a correlation engine and security algorithms to automatically identify, classify and protect large volumes of information in real-time, with unmatched accuracy.
PayPal’s Arthi Rajan Explains Why Electronic Payments Security & Customer Experience Can No Longer Be Thought Of Separately
Rajan explains how customer experience and transactional security, including anti-fraud, are not two separate issues, but really two aspects of the same discipline.
Are You about to Hire the Wrong SaaS Sales Person?
Top Ten Tips to Avoiding this Common & Costly Hiring Mistake: All SaaS is not created equal. The once SaaS pioneers, who were industry disruptors,... Read More
Green Energy Transition Depends On Artificial Intelligence, Says WEF
Artificial intelligence has tremendous potential to accelerate and support the global energy transition, but leading energy and technology experts say that there are several key barriers preventing AI from being adopted rapidly or at global scale.
New Book From The Editors Of Cognitive Business News – Doing Business In The Bahamas: The Bahamas as a Nearshore Business, Operations & Investment Destination
The Bahamas deserves close consideration for specialty & high value BPO and nearshore service delivery site selection, as well as consideration by remote worker professionals, digital nomads, and lifestyle entrepreneurs. This new book provides valuable information.
Join Avasant & Unisys Next Week To DIscuss The Future Of Work
Avasant and Unisys are pleased to invite you to the LATAM Digital Forum, "Transforming Your Enterprise for the Future of Work." This session will be taking place on Wednesday, June 16th at 8:00 AM PDT | 10:00 AM CDT.
Guest Contribution – Sci-Fi, AI and the New Chinese Dream: How China Uses Science Fiction To Define Its Future
AI may prove to be a geo-political game changer, where those first to master AI will be subsequent world powers. Therefore, it is vital to understand what China, one of the world’s current largest powers, is doing when it comes to AI and its race for global positioning. Further, understanding the cultural nuances when tapping into the medium of science fiction can provide insight into China’s ability to become an innovation and AI world leader.
Co-Founder Frank Casale of ChoiceWORX explains RPA’s “Broken Bot Syndrome.”
AI powered RPA bot-management firm Choiceworx has been making moves recently. Last month they announced a strategic investment round led by Tech Council Ventures with participation by Front Row Fund and IDEA Fund Partners. Loren Moss recently caught up with Frank Casale to discuss “broken bot syndrome” and what Choiceworx is doing about it.