Hitendra Patel Urges BPO Providers to View Disruption as an Opportunity — Not a Threat
"Innovation is hard — it’s not easy — but the results of innovation are tremendous," says Hitendra Patel of the IXL Center.
User Experience 101: Why UX Design Boosts Business
Think about your favorite restaurant. Is it your favorite just because of the food? Or is it that the service, environment, premises, location, and the... Read More
The Unseen Revolution: Unpacking the Phenomenon of Reverse Hype Lag
Today, we're witnessing such a remarkable shift with the emergence of Generative AI. Welcome to the era of Reverse Hype Lag.
Interview: Digital Transformation Has Revolutionized The Way Clinical Trials Are Conducted, Leading To Superior Outcomes
Aiswariya Chidambaram helps pharmaceutical companies and emerging biotech firms strategize their vision and roadmap.
Baker McKenzie: Cybersecurity & Data Top Litigation & Risk Concerns for 2023
2% of respondents expect the number of litigations in 2023 to be sustained or increase due to the economic cycle, which is perceived as the biggest external factor posing a litigation threat.
Led By Julissa Cruz, The Dominican Republic Seeks To Lead The Region In Data Connectivity
Indotel's Julissa Cruz Is Raising The Dominican Republic's Level of IT Competitiveness
Post-Pandemic Hiring slams into The US Labor Shortage
Acquiring skilled talent will be your business gold boon – If you know how to mine
Ryan Strategic Advisory Issues 2021 Offshore BPO Confidence Index, Colombia Edges Out India, Bulgaria, South Africa
The report assesses the extent to which outsourcing operators in 12 offshore and nearshore locations view the national operating environment from which they deliver services to end-users in key sourcing markets.
Lumiqualis Is Showing How An Impact Sourcing Mission Is Compatible With Nearshore IT Delivery
"They need help. They need a good partner, someone that they can trust and rely on to not only deliver against their needs, but to also bring their team up to these technologies."
Creating An IT Startup? Curb Your Enthusiasm (just for a second….)
I’ve experienced hyper-growth and helped companies in the IT space turn things around, which has afforded me the benefit of knowing exactly how to set up for success.
Experts From NTT Data & Choiceworx Discuss How COVID Has Turbocharged The Emergence Of Digital Labor & The Evolution Of The IT Service Desk
The rise of digital labor goes far beyond chatbots and virtual agents to comprehensive systems such as NTT Data’s Nucleus, or Choiceworx’ Digital Workplace IT Service Desk.
Why Should Your Company Implement 4th Generation Data Loss Prevention?
The new generation of DLP secures data based on its contextual and conceptual meaning, utilizing a correlation engine and security algorithms to automatically identify, classify and protect large volumes of information in real-time, with unmatched accuracy.