In a world where content output is easier than pulling the lever of a slot machine, a real expert is needed to define the strategy for resonant storytelling and messaging.
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Category: Interview
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Interview: Esteban Carril Explains The Innovation Behind Chazey Partners’ New FlexBPO Solution
FlexBPO seeks to bridge the gap and combine the best of Shared Services and Business Process Outsourcing operations.
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Interview: How Colombia’s Brian Rendón Is Helping Global Companies Make Smarter Business Decisions with Data Science and AI
With the rise of AI, everything everywhere is getting disrupted, all at once
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Interview: TaskUs Continues To Grow In Latin America Through It’s Employee-Centric Culture
TaskUs is one of the fastest growing BPOs globally. Here they explain how their culture and location strategy are key drivers.
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Interview: Redial BPO Enters South African Market with Strategic Expansion
“Don't look at us as a vendor; treat us as a satellite operation of your existing business."- Jason Heil
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Interview: Uzbekistan’s IT Park Is Spearheading The Country’s Emergence as an Outsourcing Hub For CX & IT
IT Park's efforts are instrumental in showcasing Uzbekistan's potential as a prime destination for outsourcing services.
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Interview: At IAOP Event, Jon Yarlett Talks About The Importance of Impact Sourcing For Both The Industry & The Global Community
Jon Yarlett, as the publisher of Intelligent Sourcing, has been a leading voice for the outsourcing industry, and a tireless advocate for impact sourcing.
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Interview: IAOP’s Debi Hamill Discusses Why The Outsourcing World Summit Consistently Attracts The BPO C-Suite
Debi Hamill discusses how IAOP fosters lasting relationships between the most influential executives in the outsourcing industry.
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Jackie Matos Explains Why Business Leaders Too Often Focus on Strategy But Fail on Execution
Many firms talk about strategy, but while glamorous, it isn’t where most businesses are failing. Businesses have lofty goals and plans but then fail to execute.
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Luis Barreto of TaskUs discusses the US Outsourcer’s Rapid Success In Latin America From The Company’s New Medellín Facility
“And what I’ve seen is that the Colombian talent, the infrastructure, the political stability, the need for these kinds of opportunities has been tremendous.” – Luis Barreto