"Innovation is hard — it’s not easy — but the results of innovation are tremendous," says Hitendra Patel of the IXL Center.
Post
Tag: Cartagena
Post
Colombia’s BPrO Continues to Grow and Attract More Attendees to Its CX Summit
"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again," said Ana Karina Quessep, president of BPrO.
Post
How Outsourcing SAS Succeeds in Colombia by Focusing on People, Prioritizing Efficiency, and Embracing Its Niche
Ricardo Duran talks about Outsourcing SAS, its position in the marketplace, and its secret sauce for success as a boutique provider.
Post
International ICT Congress Moves to New Venue In Cartagena
This years themes include Artificial Intelligence, Robotics, Virtual and Augmented Reality, Blockchain, 5G and the Internet of Things.
Post
Mexico to Join Cartagena As 2nd Host of 2023 ANDICOM ICT Event
In April 2023 ANDICOM LATAM in Mexico City will join the traditional ANDICOM September 6 to 8, 2023 in Cartagena
Post
Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery
"Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
Post
Bpro’s Bigger, Better Customer Experience Summit Moves To Cartagena For 2022
The 2023 CX Summit will be in Cartagena again, the 10th and 11th of May.
Post
Colombia’s Expanded Contact Center Industry Event Moves To Cartagena May 11-12
The CX summit is the most important event in the Andes region dedicated to the business process outsourcing sector.
Post
CINTEL Director Discusses The Andes’ Largest IT Convention’s Return To In-Person Mode, Importance For Cartagena
"They have virtual meetings, but it’s not the same, we're human beings and we’re used to talk between us, not through a machine,"
Post
ANDICOM IT Industry Mega-Event Returns To Cartagena Colombia November 17-19
The region's benchmark international ICT Congress, returns to an in-person modality in Cartagena November 17-19, 2021, expecting approximately 2,000 participants attending with biosafety measures and capacity measures in place.