Orbita, a U.S.-based company, provides healthcare, life-science, and medical technology organizations with HIPAA-compliant chatbots and voice assistants for ‘digital front door’ applications, remote and in-facility patient support, pre- and post-visit outreach, and other healthcare applications.
With these combined features and Pega RPA Auto-balancing, Pega RPA automates the RPA lifecycle from authoring to deployment to management. This enables Pega clients to experience faster, more durable, and easier to deploy bots that require significantly less time and fewer resources to run and manage.
KM² says that the capital raise will provide the firm with a long-term, well-capitalized financial partner supporting KM²’s growth objectives in nearshore contact center outsourcing into high-growth markets as well as investments in next-generation customer experience technologies.
Wipro to acquire IVIA Serviços de Informática Ltda, with offices in Fortaleza-Ceará, Recife-Pernambuco and Natal-Rio Grande do Norte. Founded in 1996, IVIA provides IT solutions including system development, maintenance, consulting and project management services to clients in different sectors such as Financial Services, Transportation, Retail, Healthcare, Consumer Goods and Manufacturing in Brazil.