Strategic capital flows into enterprise AI, cybersecurity, and IT services amid selective growth rounds Venture activity this week shows continued investor focus on AI-enabled enterprise applications, HR technology, and cybersecurity solutions. While deal volume remains steady across IT services and enterprise software, several transactions include undisclosed valuations, reflecting ongoing opacity in parts of the private...
InterNexa launched a new SOC service combining AI, automation, and real-time analysis to boost cybersecurity and threat response.
2024 saw budget cuts in customer support, prioritizing cost over quality, risking long-term consumer loyalty.
The report utilizes data from the 2024 Front Office CX Omnibus Survey, along with insights gathered from interviews with industry professionals and secondary sources.
Itel continues to grow, with new expansion in Jamaica, Guyana, Honduras and Saint Lucia.
Glowtouch is on a roll. The US based IT and customer experience outsourcer already has operations in India and The Philippines along with a strong footprint in the US. Despite the pandemic, Glowtouch moved forward aggressively to open its second site in Santo Domingo, the capital of Caribbean vacation paradise Dominican Republic. Cognitive Business News...
In April 2023 ANDICOM LATAM in Mexico City will join the traditional ANDICOM September 6 to 8, 2023 in Cartagena
Indotel's Julissa Cruz Is Raising The Dominican Republic's Level of IT Competitiveness
Tracxn also publishes annual reports and sector specific reports for other geographies, including India, LATAM, Singapore, EMEA region,etc.
"TP´s regional leadership was among the first to recognize the potential of born-digital companies and create structures, processes, and dedicated teams to win these clients and be a part of their growth," said Sebastian Menutti, Industry Principal.