Artificial intelligence has tremendous potential to accelerate and support the global energy transition, but leading energy and technology experts say that there are several key barriers preventing AI from being adopted rapidly or at global scale.
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o WorkFusion, a provider of robotic process automation and chatbot solutions to automate work processes, raised a $60M Series F round
o Natif.ai, an AI-based document processing solution provider, raised a seed round
Global contact center outsourcer Sykes has developed an artificial intelligence (AI) powered recruitment tool to evaluate the level of English for candidates who apply for bilingual customer service positions. Operational in Sykes’ Colombia operations, the software called SARA is able to ascertain the level of English capability that an applicant possesses via telephone after a...
IBM’s “NewCo” spinoff will focus on infrastructure management, hosting, network and cloud services. The remaining IBM will focus on software, data processing, artificial intelligence, automation and security. The move generally speaking, separates IBM’s compute and services offerings from its network infrastructure offering,
AI powered RPA bot-management firm Choiceworx has been making moves recently. Last month they announced a strategic investment round led by Tech Council Ventures with participation by Front Row Fund and IDEA Fund Partners. Loren Moss recently caught up with Frank Casale to discuss “broken bot syndrome” and what Choiceworx is doing about it.
The fintech industry, in particular can benefit greatly by integrating AI into its processes and functions. It has the potential to lower costs, increase productivity, and contribute to the customer-facing practices of fintech companies across the globe.
NICE Customer Engagement Analytics receives the highest rating possible in 18 criteria and is recognized for its ability to transform customer and agent journeys
Industry veterans Frank Casale and Eric Hochstein have joined Sam Gross at the helm of RPA bot management firm Choiceworx.
The highly flexible tool kit can execute models in TensorFlow and the open neural network exchange (ONNX) format which offers the widest framework interoperability. ONNX supports many frameworks such as Caffe2, MXNet, PyTorch, and MATLAB.