Knoah Solutions Recognized As Aspirant By Everest Group For Pioneering AI Use In Supporting Agents
Global BPO Knoah Solutions, Inc. has been recognized as an “aspirant” among Contact Center Outsourcing (CCO) Providers by the Everest Group in its report titled “CCO – Service Provider Landscape... Read More
New Speakers Announced For Digital Transformation Andes 2019
With just over a month to go, the Digital Transformation Andes Summit, held at the Habitel Hotel & Convention Center in Bogotá near the El Dorado International Airport has announced... Read More
Industry Veteran Sam Gross Applies Intelligent Automation & Machine Reasoning To Revolutionize IT Support
Sam Gross is the founder of ChoiceWORX, the company behind Aptinuum, the first of its kind AI fueled automation-as-a-service platform for end user application and devise support. The company also... Read More
IBM, FAPESP Create AI Center in Brazil, Call For Research Projects
The São Paulo State Research Foundation (FAPESP) and IBM have joined efforts to support the creation of a Center for Artificial Intelligence (AI), within the FAPESP Engineering Research Center Program.... Read More
IRPA AI to Launch Artificial Intelligence Center of Excellence in Colombia
“We want AI to be a new source of high-quality jobs and income for our people," said Elkin Echeverri, director of planning and prospective at Ruta N.
Insurers Struggle with RPA Implementation but Vast Potential Can Make Adoption Worth the Effort
The insurance industry is something of a moving colossus. Throughout history it persists, but it is not exactly built for a deft response to the changes around it. In many... Read More