IT Park's efforts are instrumental in showcasing Uzbekistan's potential as a prime destination for outsourcing services.
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Category: BPO
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Interview: At IAOP Event, Jon Yarlett Talks About The Importance of Impact Sourcing For Both The Industry & The Global Community
Jon Yarlett, as the publisher of Intelligent Sourcing, has been a leading voice for the outsourcing industry, and a tireless advocate for impact sourcing.
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Interview: IAOP’s Debi Hamill Discusses Why The Outsourcing World Summit Consistently Attracts The BPO C-Suite
Debi Hamill discusses how IAOP fosters lasting relationships between the most influential executives in the outsourcing industry.
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Fast-Growing UK Outsourcing Firm Ascensos Acquired By Firstsource Solutions
John Devlin, CEO of Ascensos, described the acquisition as a strategic fit, citing minimal overlap in geographic focus and customer base.
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Kenya BPO Safari 2024: Event to Highlight Kenya’s BPO Sector
Attendees will explore the country's infrastructure, legal framework, and available workforce while also experiencing local culture.
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Charlotte Karera Makes the Case for Rwanda as a GBS and BPO Destination
Charlotte Karera elucidates Rwanda’s case as the best place for BPO, ITO, CX & GBS to do business in Africa.
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Horatio Client Summit Takeaways: BPO Sees More Potential for Customer Service in Latin America
"Latin America is more than just a destination for outsourcing. It is a strategic hub where innovation, talent, and customer-centric values converge."
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Interview: In Slowdown Year, BPO Is Outperforming IT Services Business for Many Providers
There is never a dull moment in the world of business process outsourcing (BPO) and business process services (BPS). Everest Group, a research firm based in Dallas, has long been an invaluable resource for those looking to keep track of all the comings and goings in the industry. This summer, the Dallas-based research group released...
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With New Bogotá Facility, NY-Based Horatio Expands BPO Activities Into South America
The move comes less than a year after opening a 92,000 sf facility in the Dominican Republic.
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Hitendra Patel Urges BPO Providers to View Disruption as an Opportunity — Not a Threat
"Innovation is hard — it’s not easy — but the results of innovation are tremendous," says Hitendra Patel of the IXL Center.