Ram Charan shares his insights with Cognitive Business executive editor Loren Moss on topics like digital disruption: a topic he addressed in his books Global Tilt and Attacker's Advantage.
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Category: Insight
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Guest Editorial: Shining a Spotlight on Women in Communications
Enterprise Connect continues its commitment to fostering the careers of women in enterprise communications/IT with first-annual Spotlight Award, and more. In my five-plus years with Enterprise Connect, one of the most gratifying moments came late one afternoon after I’d co-moderated a couple of general panel discussions at the 2017 event. As I walked down the...
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Amazon Confirms That It Is 100% Free of Oracle, Now Running On 100% Purpose—Built AWS Databases
Amazon (NASDAQ: AMZN) announced yesterday that it has turned off its final Oracle (NYSE:ORCL) database, running all workloads across all Amazon business units that were previously on Oracle databases now on purpose built Amazon databases. Amazon at one point ran thousands of Oracle databases, and now runs none. More than 100 teams in Amazon’s Consumer...
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Web.com Earns Frost & Sullivan’s North American Customer Value Leadership Award
Domain name registrar Web.com today announced that it has been honored with Frost & Sullivan’s 2019 North American Customer Value Leadership Award. The award is based on Frost & Sullivan’s independent analysis of the web services industry, which determined that Web.com exceeds customer expectations and contributes to the market with its value-add solutions pricing, high-quality customer support,...
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Frost & Sullivan’s Michael DeSalles: Alorica Philippines “Excellent choice” For Customer Care
International research firm Frost & Sullivan reported on global customer contact outsourcing firm Alorica Inc., highlighting the company’s expansive operations in the Philippines. The report highlights Alorica’s strengths in developing talent, scaling operations, creating a unique culture and exceeding customer quality metrics. Alorica has 19 delivery locations and 38,000 employees in the Philippines, leveraging archipelago’s...
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Banks Can Compete With The Disruptors If they Properly Leverage Technology: Everest Group
Banking is in dire need of transformation. Some banks get it, others are destined to be left behind. For innovation in banking, look to challengers like Apple with its new Apple Card and “neobanks” like Monzo. Although the threats are real, “traditional” and “large” banks are *not* sitting ducks. Everest Group has developed a report,...
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Guadalajara Worth A Closer Look For Nearshore IT Outsourcing: Everest Group’s Parul Jain
Research firm Everest Group has recently conducted an in-depth study of Mexico’s second largest city, Guadalajara, Jalisco as a potential nearshore services delivery location. Guadalajara is home to many IT operations for large global operators such as IBM, but also headquarters for many nearshore firms such as iTexico. To better understand Guadalajara’s unique characteristics and...
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New Technologies Like 5G Will Help Reduce The Digital Divide In Emerging Markets
During the GSMA Mobile 360 ° event that took place in Mexico City, Hugo Simg, Business Development Director for MediaTek in Latin America, spoke about the available technologies to reduce the digital divide in Latin America and other emerging markets. An abridged version of Simg’s speech at the GSMA Mobile 360° follows In general, between...
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IAOP and South Africa’s BPESA Form Strategic Alliance To Promote Outsourcing Opportunities
IAOP, the International Association of Outsourcing Professionals last month announced a strategic alliance with Business Process Enabling South Africa (BPESA). The relationship will leverage both organizations’ expertise to collectively advance impact sourcing as a business practice that impacts local communities by creating jobs in the BPO industry in underserved areas. “Employment for high potential but...
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New Speakers Announced For Digital Transformation Andes 2019
With just over a month to go, the Digital Transformation Andes Summit, held at the Habitel Hotel & Convention Center in Bogotá near the El Dorado International Airport has announced exciting new speakers relevant to executives charged with making key strategy and IT decisions in their enterprises. Amikam Yalokevsky from global technology giant Mediatek will...