"HGS believes that the new hub in Barranquilla will act as a catalyst to significantly scale its CX capabilities for its expanding multilingual client base globally."
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Author: Loren Moss (Loren Moss)
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Q&A: Tolifo Aims to Give TikTokers and Live Streamers a New Lighting Option
"We mainly want to introduce our product for live streaming. We are looking for markets that want to use this light for TikTok, for YouTube, and for live streaming in general."
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Colombia’s BPrO Continues to Grow and Attract More Attendees to Its CX Summit
"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again," said Ana Karina Quessep, president of BPrO.
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Tracxn Deals of the Week: AI, Cybersecurity, Big Data, and RPA (July 7-13, 2023)
According to Tracxn, these are the notable deals this week across the sectors of artificial intelligence, cybersecurity, big data analytics, and robotic process automation (RPA). Click here to view past Deals of the Week. Artificial Intelligence (AI) Causaly, a provider of AI-based data-mining tool for scientists, raised a Series B – $60 million round from Index Ventures,...
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WEF Launches Alliance to Provide Guidance on the Responsible Use of Generative AI
"As a society, we must be clear-eyed about both the promise and the perils of generative AI," said Brad Smith of Microsoft.
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Optimal Audio Selects AVCOM as Its Exclusive Distributor in Colombia
UK manufacturer Optimal Audio has named Bogotá-based AVCOM as its exclusive distributor in Colombia. Optimal Audio, which is a part of the Focusrite Group and specializes in making commercial amplifiers, loudspeakers, and controllers, says that it selected AVCOM in large part for its experienced team, wide customer base, and established presence as a representative of...
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Tracxn Deals of the Week: AI, Cybersecurity, and Big Data (June 16-22, 2023)
AI funding continues to boom: KoBold Metals raised $200 million, Ruqi Mobility raised $117 million, and FLUX raised $31.1 million.
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How Outsourcing SAS Succeeds in Colombia by Focusing on People, Prioritizing Efficiency, and Embracing Its Niche
Ricardo Duran talks about Outsourcing SAS, its position in the marketplace, and its secret sauce for success as a boutique provider.
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Tracxn Deals of the Week: AI, Cybersecurity, and Big Data (June 9-15, 2023)
Mistral AI, Synthesia, and Tomorrow.io led the way this week in AI with rounds of $113 million, $90 million, and $87 million, respectively.
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Vertical Players Dominate Top Of Everest Group’s BPS Top 50 Rankings For 2023
The BPS/BPO industry has grown to over $250 billion in revenues.