Ascensos Launches CX Outsourcing SIte in Trinidad & Tobago
Ascensos believes that the Caribbean location will help the firm better serve North American clients.
“Alarming Spikes In Malicious Phishing Campaigns” Targeting Black Friday Retailers & Shoppers, says Check Point Software
Security researchers at Check Point are reporting alarming spikes in malicious phishing campaigns targeting online shoppers, as Black Friday (27th November) and Cyber Monday (30th November) fast approach. Check Point’s... Read More
Accenture Seeks To Purchase French AI Firm Sentelis
The combination of Sentelis’s industry experience, particularly in financial services and retail, with Accenture’s expertise in global large-scale artificial intelligence and machine learning engineering initiatives would provide highly differentiated end-to-end services to the European market
Coronavirus COVID-19 Driving Increased Cybercrime, Says World Economic Forum
As the COVID-19 crisis accelerates dependency on technology enabled economic processes, it is also exacerbating cyber-risks. 50% of respondents of the World Economic Forum Covid-19 Outlook survey have expressed their worries about an increasing number of cyber-attacks and data fraud.
EasyJet Hacked, 9 Million Customer Records, Including Credit Card Details Exposed
British low cost airline EasyJet has apologized after admitting that at least 9 million customer records had been accessed by hackers, including 2,208 credit card details. For most of the... Read More
Vodafone Expands Its Egyptian Center of Excellence for CX, AI, Robotics, IoT
Telecommunications company Vodafone has inaugurated two new buildings for its Egypt-based Vodafone Intelligent Solutions Shared Services center.