Glowtouch is on a roll. The US based IT and customer experience outsourcer already has operations in India and The Philippines along with a strong footprint in the US. Despite the pandemic, Glowtouch moved forward aggressively to open its second site in Santo Domingo, the capital of Caribbean vacation paradise Dominican Republic. Cognitive Business News...
Tag: pandemic
Post-Pandemic Hiring slams into The US Labor Shortage
Acquiring skilled talent will be your business gold boon – If you know how to mine
Frost & Sullivan Lauds Teleperformance As Latin American Company Of The Year
"TP´s regional leadership was among the first to recognize the potential of born-digital companies and create structures, processes, and dedicated teams to win these clients and be a part of their growth," said Sebastian Menutti, Industry Principal.
Despite COVID, Plain Sight Provides A Platform Enabling Communities Among Customers, Local Businesses & (Soon) Event Attendees
Plain Sight is a social networking platform for you to meet like-minded people in your area at virtual and physical spaces. Cognitive Business News interviews founder James Chapman on the startup's big-name founders and big-time plans, despite some pivots due to the COVID Pandemic
Etek’s Praveen Sengar Discusses Enterprise Security In A Post-Covid World
In this insightful conversation, Sengar explains what companies are doing, and additional steps that they must take to advance in a way based on agility and security. Sengar also tells Cognitive Business News' Loren Moss about Etek's innovative new Data Leak Prevention Service and enterprise virtual desktops.
Delivering Excellent Customer Service and Managing Remote Teams: How to Balance Today’s Dilemmas?
Cloud platforms provide Contact Center companies with all the tools they need to balance the challenges of the new world order
Andicom 2020 Goes Virtual September 2-3: CINTEL’s Ericc Sanchez Discusses The New X-Tech Format with Cognitive Business News
Executive Editor Loren Moss spoke with CIntel’s Ericc Sanchez Castillo about the unique format of this year’s ANDICOM and the added features enabled by the virtual format.
How Families and Parents Can Stay Secure While Educating Children from Home
For families to stay safe as they navigate this new environment, whether educating children from home or just continuing to shop, share and interact online, there are a few things people can do to stay safe online, says Alexis Aguirre from Unisys.
Blueprint Inks Deal WIth Blue Prism
Blueprint has partnered with Blue Prism, an industry-leading Robotic Process Automation (RPA) software provider to support enterprise organizations as they look to drive innovation and scale their use of RPA enterprise-wide.
itelBPO Expands Into Canada With New Francophone Telework Capabilities
Jamaican Outsourcer itelBPO Continues Expansion, Making Canada Its 6th Nationality & Second New Country In 2020
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