Horatio's new 500-seat San Pedro Sula center adds Honduras to a BPO network already spanning Bogotá, Santo Domingo, and Miami.
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Tag: Healthcare
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TaskUs Deepens Commitment to Colombia With Additional 800-Seat Medellín CX Site
TaskUs has grown in Cali, Barranquilla, and Medellín, and employs over 4,000 professionals supporting US clients.
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Interview: Redial BPO Enters South African Market with Strategic Expansion
“Don't look at us as a vendor; treat us as a satellite operation of your existing business."- Jason Heil
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Wipro Expands In Brazil, Acquiring IT Outsourcer IVIA Serviços de Informática Ltda in Brazil
Wipro to acquire IVIA Serviços de Informática Ltda, with offices in Fortaleza-Ceará, Recife-Pernambuco and Natal-Rio Grande do Norte. Founded in 1996, IVIA provides IT solutions including system development, maintenance, consulting and project management services to clients in different sectors such as Financial Services, Transportation, Retail, Healthcare, Consumer Goods and Manufacturing in Brazil.
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R1 RCM Partners with Automation Anywhere to Add RPA to Revenue Cycle Management Process
Healthcare revenue cycle management (RCM) firm R1 RCM Inc. (NASDAQ:RCM) has licensed technology from robotic process automation (RPA) provider Automation Anywhere. R1 will implement the technology into its offerings to improve efficiencies and “enhance the patient financial experience for hospitals, health systems and physician practices,” said the Chicago-based firm in a statement. Specifically, it R1...