doctor healthcare hospital (Photo credit: Free-Photos / Pixabay)

R1 RCM Partners with Automation Anywhere to Add RPA to Revenue Cycle Management Process

Healthcare revenue cycle management (RCM) firm R1 RCM Inc. (NASDAQ:RCM) has licensed technology from robotic process automation (RPA) provider Automation Anywhere.

R1 will implement the technology into its offerings to improve efficiencies and “enhance the patient financial experience for hospitals, health systems and physician practices,” said the Chicago-based firm in a statement.

Specifically, it R1 expects the technology to help it boost revenue cycle management performance in terms of reducing denial rates, improving yield, reducing operating costs, improving the patient financial experience, and generating operational efficiency.

Through the arrangement, which includes working with the full “digital workforce platform” of RPA, cognitive automation and built-in analytics, the RCM company has now become a “platinum partner” of Automation Anywhere, which is one of the largest players in the increasingly in-demand RPA sector.

“R1 constantly looks for ways to transform our operation to further benefit healthcare providers,” said Joe Flanagan, president and CEO of R1. “We are excited to enter into this partnership with Automation Anywhere, whose market-leading platform will provide a critical lever to help us continuously improve results.”

(Photo credit: Free-Photos / Pixabay)

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