Zain Patel Named Chairperson of the BPESA National Board
Patel will replace Evan Jones, who has served as BPESA’s National board chair for the past 4 years.
Terry Rybolt joins LiveXchange as Chief Revenue Officer
“At this key point in our company’s history, we are excited to have Terry join our team of seasoned work at home subject matter experts,” said Brian Pritchard, Founder and CEO of LiveXchange. “We look forward to his contribution and input as we continue to scale the company.”
Contact Centers & IT Outsourcers Facing A Shakeout In This Looming Recession, But Some Will Reap A Bonanza
Remember that game of ‘musical chairs?” Well that’s exactly what’s about to happen as top BPO & CX providers separate themselves from weaker competitors who fail to adapt to these difficult conditions.
IAOP’s OWS2.0 Is The Place To Be In February For RPA, AI, Machine Learning In Outsourcing & Smart CX
The International Association of Outsourcing Professionals' annual can't miss event, OWS 2.0 will be in Orlando this February, Meet us there!
Sykes to Acquire RPA Consulting Firm Symphony Ventures for $69 Million
"The world of intelligent automation systems is approaching a tipping point,” said Chuck Sykes, president and CEO of Sykes.
Everest Group’s Top 50 BPO Company Rankings Highlight Automation Leaders
Automation has been a leading — if not the leading — topic of discussion in the business process outsourcing (BPO) sector in recent years. Each quarter, companies like Accenture, Teleperformance, Cognizant,... Read More