"The kind of commitment — the kind of energy and motivation — that we see in our current set of employees is very enriching," said Tushar Sharan of HGS.
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Category: CXO
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TaskUs Announces Plans to Launch New Office in Medellín, Colombia
The US company, which employs more than 47,000 people across 13 countries and already has one office operating in Colombia, expects to open its Medellín location in September.
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Colombia’s BPrO Continues to Grow and Attract More Attendees to Its CX Summit
"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again," said Ana Karina Quessep, president of BPrO.
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Vertical Players Dominate Top Of Everest Group’s BPS Top 50 Rankings For 2023
The BPS/BPO industry has grown to over $250 billion in revenues.
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OpenComm By Shokz Headset Now Zoom Certified For Corporate, Contact Center, Remote Environments
Now Zoom Certified, OpenComm2 UC allows users to control Zoom functions and enjoy clear calls.
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Ibex Announces CX Leadership Awards
The winners will be announced on June 20 at Customer Contact Week (CCW) in Las Vegas.
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USAID Partnering with Ukraine, Colombia, Kosovo, Zambia To Promote Digital Transformation and Citizen Responsiveness
Diia is Ukraine’s award-winning mobile application and online portal that has transformed how its citizens engage with the government.
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International ICT Congress Moves to New Venue In Cartagena
This years themes include Artificial Intelligence, Robotics, Virtual and Augmented Reality, Blockchain, 5G and the Internet of Things.
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Ascensos Launches CX Outsourcing SIte in Trinidad & Tobago
Ascensos believes that the Caribbean location will help the firm better serve North American clients.
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Alta Resources Establishes South American Presence with CX Provider BRM Acquisition
BRM's senior leadership, including its founders, Juan Pablo Serrano and Pilar Jaramillo, will remain with the company.