Acquiring skilled talent will be your business gold boon – If you know how to mine
Post
Category: Insight
Post
Ryan Strategic Advisory Issues 2021 Offshore BPO Confidence Index, Colombia Edges Out India, Bulgaria, South Africa
The report assesses the extent to which outsourcing operators in 12 offshore and nearshore locations view the national operating environment from which they deliver services to end-users in key sourcing markets.
Post
Lumiqualis Is Showing How An Impact Sourcing Mission Is Compatible With Nearshore IT Delivery
"They need help. They need a good partner, someone that they can trust and rely on to not only deliver against their needs, but to also bring their team up to these technologies."
Post
Creating An IT Startup? Curb Your Enthusiasm (just for a second….)
I’ve experienced hyper-growth and helped companies in the IT space turn things around, which has afforded me the benefit of knowing exactly how to set up for success.
Post
Experts From NTT Data & Choiceworx Discuss How COVID Has Turbocharged The Emergence Of Digital Labor & The Evolution Of The IT Service Desk
The rise of digital labor goes far beyond chatbots and virtual agents to comprehensive systems such as NTT Data’s Nucleus, or Choiceworx’ Digital Workplace IT Service Desk.
Post
Why Should Your Company Implement 4th Generation Data Loss Prevention?
The new generation of DLP secures data based on its contextual and conceptual meaning, utilizing a correlation engine and security algorithms to automatically identify, classify and protect large volumes of information in real-time, with unmatched accuracy.
Post
PayPal’s Arthi Rajan Explains Why Electronic Payments Security & Customer Experience Can No Longer Be Thought Of Separately
Rajan explains how customer experience and transactional security, including anti-fraud, are not two separate issues, but really two aspects of the same discipline.
Post
Are You about to Hire the Wrong SaaS Sales Person?
Top Ten Tips to Avoiding this Common & Costly Hiring Mistake: All SaaS is not created equal. The once SaaS pioneers, who were industry disruptors, today are more like the industry old guard (i.e., Salesforce.com, NetSuite). Selling mature SaaS solutions now looks very much like the enterprise and big government software sales that the SaaS...
Post
Green Energy Transition Depends On Artificial Intelligence, Says WEF
Artificial intelligence has tremendous potential to accelerate and support the global energy transition, but leading energy and technology experts say that there are several key barriers preventing AI from being adopted rapidly or at global scale.
Post
New Book From The Editors Of Cognitive Business News – Doing Business In The Bahamas: The Bahamas as a Nearshore Business, Operations & Investment Destination
The Bahamas deserves close consideration for specialty & high value BPO and nearshore service delivery site selection, as well as consideration by remote worker professionals, digital nomads, and lifestyle entrepreneurs. This new book provides valuable information.