Switzerland based LafargeHolcim Selects Medellín for 1000 seat shared services expansion
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Author: Loren Moss (Loren Moss)
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VXI Global Solutions Announces Key Hires & Promotions To Its Executive Team In The US, Philippines
VXI Global Solutions (VXI) today announced the promotion of Jill Alingod, and Armando Castro, and the hiring of Peter Mullen and Mason Jones to key executive positions.
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Women in Communications Program Returns to Enterprise Connect 2020
The Conversation Continues Around Raising Awareness for Equal Career Opportunities in Enterprise IT
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WFM, CX Analytics Vendors: This National Electrical Utility Is Ready To Buy!
The electric utility in the Caribbean island country of St. Lucia is seeking to acquire and implement a Workforce Management and Advanced Quality Management system to integrate with their IP PBX.
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Aparup Sengupta Takes Over CEO Role At Startek
Contact center operator Startek, Inc. (NYSE:SRT) has appointed Aparup Sengupta as executive chairman and global chief executive officer, effective January 15, 2020. Sengupta will replace Lance Rosenzweig, who is stepping down from his role as president and global CEO to pursue other opportunities.
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Interview: Management Guru Ram Charan Talks About Future-Back Thinking In His Book “Attacker’s Advantage”
Ram Charan shares his insights with Cognitive Business executive editor Loren Moss on topics like digital disruption: a topic he addressed in his books Global Tilt and Attacker's Advantage.
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Itelbpo Selects St. Lucia For Contact Center Expansion, Diversification
ItelBPO Selects St. Lucia to open 300 seat contact center facility to open in April, 2020.
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IAOP’s OWS2.0 Is The Place To Be In February For RPA, AI, Machine Learning In Outsourcing & Smart CX
The International Association of Outsourcing Professionals' annual can't miss event, OWS 2.0 will be in Orlando this February, Meet us there!
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Aon Purchases Internet Insurance Broker CoverWallet
Insurance broker Aon plc (NYSE:AON) announced today that it has completed the firm’s acquisition of CoverWallet, a digital insurance platform for small and medium-sized businesses.
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KPMG To Put $5 Billion Into Microsoft Partnership For Digital Strategy & Professional Services
KPMG and Microsoft Corp. are strengthening their global relationship through a five-year agreement to accelerate digital transformation for KPMG member firms and mutual clients. As part of its announcement to significantly invest in technology, people and innovation, KPMG is modernizing its workplace using the Microsoft 365 suite of cloud-based collaboration and productivity tools, including Microsoft Teams....