Nearly two-thirds (64%) of financial services leaders expect to be mass adopters of AI (Artificial Intelligence) in the next two years compared to just 16% doing so today.
Author: Loren Moss (Loren Moss)
Vodafone Expands Its Egyptian Center of Excellence for CX, AI, Robotics, IoT
Telecommunications company Vodafone has inaugurated two new buildings for its Egypt-based Vodafone Intelligent Solutions Shared Services center.
Descartes Labs Releases Geospatial Modeling & Analytics Platform
Descartes Labs, a New Mexico-based geospatial analytics company, yesterday announced the availability of the Descartes Labs Platform, a cloud-based geospatial analytics platform. It provides enterprises with a real-time geospatial data catalog and flexible modeling environment in one complete package.
ServiceNow Inks Deal With Deloitte, Accenture, To Acquire AI Firms Passage AI, Loom Systems
ServiceNow (NYSE: NOW) Monday announced a new industry solutions strategy to deliver workflows directed towards companies in specific industries address their unique digital transformation challenges and create value at scale. ServiceNow initially will focus on developing industry solutions for banking and telecommunications and will work with strategic partners to support its industry solutions journey and...
LaFargeHolcim Selects Colombia For 1,000 Seat Shared Services Expansion
Switzerland based LafargeHolcim Selects Medellín for 1000 seat shared services expansion
VXI Global Solutions Announces Key Hires & Promotions To Its Executive Team In The US, Philippines
VXI Global Solutions (VXI) today announced the promotion of Jill Alingod, and Armando Castro, and the hiring of Peter Mullen and Mason Jones to key executive positions.
Women in Communications Program Returns to Enterprise Connect 2020
The Conversation Continues Around Raising Awareness for Equal Career Opportunities in Enterprise IT
WFM, CX Analytics Vendors: This National Electrical Utility Is Ready To Buy!
The electric utility in the Caribbean island country of St. Lucia is seeking to acquire and implement a Workforce Management and Advanced Quality Management system to integrate with their IP PBX.
Aparup Sengupta Takes Over CEO Role At Startek
Contact center operator Startek, Inc. (NYSE:SRT) has appointed Aparup Sengupta as executive chairman and global chief executive officer, effective January 15, 2020. Sengupta will replace Lance Rosenzweig, who is stepping down from his role as president and global CEO to pursue other opportunities.
Interview: Management Guru Ram Charan Talks About Future-Back Thinking In His Book “Attacker’s Advantage”
Ram Charan shares his insights with Cognitive Business executive editor Loren Moss on topics like digital disruption: a topic he addressed in his books Global Tilt and Attacker's Advantage.









