Sam Gross is the founder of ChoiceWORX, the company behind Aptinuum, the first of its kind AI fueled automation-as-a-service platform for end user application and devise support. The company also applies AI (Artificial Intelligence) to IT infrastructure management and methods to use AI to manage RPA (Robotics Process Automation) environments across endpoint, application & infrastructure...
20 years ago, PayPal was a scrappy startup, a FinTech disruptor. 2 decades later, the company is a financial giant, in some ways part of the financial establishment it initially took on. Still, the industry continues to evolve, and new technologies threaten even currency itself. Cognitive Business News founder and publisher Loren Moss recently was...
The International Association of Outsourcing Professionals (IAOP) just included global customer experience provider Teleperformance (EPA:TEP), in the 2019 Best of The Global Outsourcing 100 list by the International Association of Outsourcing Professionals (IAOP). Teleperformance is generally recognized as the largest contact center outsourcing provider in the world. The Best of The Global Outsourcing 100 honors outsourcing service...
Unisys Corporation (NYSE: UIS) today announced that Unisys Chairman and CEO Peter Altabef has been honored as the 2019 industry recipient of the Eagle Award for his significant contributions to federal government IT in the US. Two winners of the Eagle award – one from government and one from industry – are selected each year from among the...
Chevron Technology Ventures LLC (CTV) today launched Fund VII, a new $90 million fund established to sustain Chevron’s (NYSE: CVX) continued venture capital investment across the energy industry. Investments from this newest fund are expected to target early- to mid-stage companies as well as limited partnership funds. Further, Fund VII investments will focus on high-tech,...
Amazon Web Services (AWS) (NASDAQ: AMZN) announced in Bogotá yesterday that it would activate an edge location in Colombia by the end of 2019, making Colombia Amazon AWS’s first Latin American network access point outside of North America or Brazil. The cloud services and retail giant also announced a collaboration with SENA, Colombia’s national community...
NICE (Nasdaq: NICE) last week announced a partnership between NICE Robotic Process Automation (RPA) and CallVU to offer visually enriched IVR (Interactive Voice Response) and digital customer engagement at the front end, together with smart automation of complex back end processes. The integrated offering enables organizations to gain greater operational efficiencies such as increased processing...
Yesterday, Amazon Web Services (AWS) (NASDAQ: AMZN), and the Volkswagen Group (VW) (ETR:VOW3) announced a multi-year, global agreement to build the Volkswagen Industrial Cloud, a cloud-based Industrial digital production platform that will transform the automotive company’s manufacturing and logistics processes. Volkswagen will rely upon the breadth and depth of AWS’s portfolio of services, including IoT,...
Austin, Texas based real estate technology firm OJO Labs has raised $45 million in Series C funding to accelerate its development and market expansion. The company expects to strengthen its position with significant hiring in its data science, engineering, product and design teams. The round is funded by a syndicate including LiveOak Venture Partners, Realogy...
More than three-quarters (78%) of US commercial banks are considering new fintech partnerships in 2019 in a bid to improve customer experience (42%) and achieve real-time visibility (40%) according to a new industry report, released today. The research, commissioned by fintech provider and Visa subsidiary Fraedom, also found that other factors inspiring banks to partner...