Ascensos Launches CX Outsourcing SIte in Trinidad & Tobago
Ascensos believes that the Caribbean location will help the firm better serve North American clients.
Baker McKenzie: Cybersecurity & Data Top Litigation & Risk Concerns for 2023
2% of respondents expect the number of litigations in 2023 to be sustained or increase due to the economic cycle, which is perceived as the biggest external factor posing a litigation threat.
Startek To Divest Saudi Arabian Contact Center
CCC was established in 2011 as a joint venture between Startek and Saudi Telecom Company (STC).
Alta Resources Establishes South American Presence with CX Provider BRM Acquisition
BRM's senior leadership, including its founders, Juan Pablo Serrano and Pilar Jaramillo, will remain with the company.
Everest Group Cites Itel BPO In Peak Matrix Analysis of Top CX Outsourcers
Itel continues to grow, with new expansion in Jamaica, Guyana, Honduras and Saint Lucia.
Tracxn Deals of the Week: AI, RPA, Cybersecurity, and Big Data (October 14-20, 2022)
Tracxn tracks Innovative companies across over 300 technology sectors and more than 1000 emerging themes worldwide, plus dedicated geographic coverage on over 30 countries.