Did you know that Amazon Workmail integrates just fine with 3rd party scheduling apps like Cal.com?
Author: Loren Moss (Loren Moss)
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Chazey Partners Launches FlexBPO Collaborative Solution in Bogotá, Colombia
A large multinational used FlexBPO to rapidly transform its finance operations, boosting efficiency by 30% in just three months.
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Interview: How Colombia’s Brian Rendón Is Helping Global Companies Make Smarter Business Decisions with Data Science and AI
With the rise of AI, everything everywhere is getting disrupted, all at once
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Top Outsourcing Firms Recognized at BPrO’s 2025 CX Summit in Colombia
BPrO’s CX Interaction Awards honor firms for excellent customer service & stronger company/client relationships in all sectors.
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Interview: TaskUs Continues To Grow In Latin America Through It’s Employee-Centric Culture
TaskUs is one of the fastest growing BPOs globally. Here they explain how their culture and location strategy are key drivers.
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Infosys Duped by Impostor Into Hiring Fraudulent, Unqualified Candidate, Now Pursuing Legal Action
Internal scrutiny began after a gap was found between Prashanth's interview and his job performance, revealing impersonation.
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TaskUs Deepens Commitment to Colombia With Additional 800-Seat Medellín CX Site
TaskUs has grown in Cali, Barranquilla, and Medellín, and employs over 4,000 professionals supporting US clients.
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2025 NAB Show Concludes, Reporting 55,000 Attendees and Focus on AI, Creator Economy & Sports Tech
The show hosted 1,100 exhibitors, including 125 new ones, with top brands like Adobe, AWS, Sony, and Ross Video.
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Teleperformance Lauded as Sustainable Company in Colombia
CECODES honored TP at its 4th Sustainable Business Awards for leading Colombia's transition to sustainable models and promoting UN principles.
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Interview: Redial BPO Enters South African Market with Strategic Expansion
“Don't look at us as a vendor; treat us as a satellite operation of your existing business."- Jason Heil