Frost & Sullivan praised Konecta for its highly advanced technology and innovative solutions, setting new industry standards in the CX outsourcing services industry
Author: Loren Moss (Loren Moss)
CINTEL Launches Smart City Innovator Awards to Recognize Those Shaping the Future
“This award was designed to promote a smart, innovative, and inclusive city model in which technology can be measured as a benefit for people."
Charlotte Karera Makes the Case for Rwanda as a GBS and BPO Destination
Charlotte Karera elucidates Rwanda’s case as the best place for BPO, ITO, CX & GBS to do business in Africa.
ANDICOM 2024 ICT Conference to Focus on AI in Cartagena, Colombia, from September 4-6
"We invite you to explore the unlimited potential of AI technology to drive business success in all economic sectors," said Manuel Martínez Niño of CINTEL.
Dimitry Yuryevich Khoroshev Charged With Developing and Operating LockBit Ransomware
Dimitry Yuryevich Khoroshev (Дмитрий Юрьевич Хорошев), also known as LockBitSupp, LockBit, and putinkrab, 31, of Voronezh, Russia, is charged by a 26-count indictment returned by a grand jury in the District of New Jersey.
BPrO’s CX Summit 2024 to Showcase Top Customer Experience Trends in Colombia from May 8-9
CX Summit 2024 will highlight the "importance of trust in customer relationships, from transparency in communication to the consistent delivery of quality products and services."
Tracxn Deals Rundown: AI, Cybersecurity, Big Data, and RPA (March 29-April 11, 2024)
Pigment recently raised a $145 million round from ICONIQ Growth, IVP, Felix Capital, Greenoaks, and others.
EPAM Systems Acquires LatAm Software Development Company Vate
EPAM continues its expansion in Latin America after launching two offices in Colombia and previously acquiring S4N.
Tracxn Deals Rundown: AI, Cybersecurity, and Big Data (March 22-28, 2024)
Anthropic, an AI-based conversational chatbot and research services provider, raised an astonishing $2.75 billion round from Amazon.
NAB Conference Coming to Las Vegas from April 13-16
AI and computer-vision researcher Dr. Hao Li will dive into the cutting-edge world of generative AI during his keynote presentation.