BPM Firm ProcessMaker Raises $45 Million USD Series A Funding From Aldrich Capital
The global process automation market is expected to reach nearly $17 billion by 2023 with a CAGR of 5.8% according to a recent report. The investment from Aldrich Capital will allow ProcessMaker to continue to invest in its market leading digital process automation platform and build out its presence in community banking, higher education, and manufacturing.
itelbpo Launches New Contact Centers Specifically Designed To Combat COVID-19
The Kingston, Jamaica facility is designed from the ground up for COVID-19 risk mitigation, adapting to the changing business environment while fitting the company's objective of filling 5,000 additional seats in 5 years.
CXO Firm Sykes Deploys AI Powered English Language Evaluation Tool For Recruiting
Global contact center outsourcer Sykes has developed an artificial intelligence (AI) powered recruitment tool to evaluate the level of English for candidates who apply for bilingual customer service positions. Operational... Read More
Jeff Bezos To Step Down As CEO of Amazon.com
Amazon today announced that Jeff Bezos will transition to the role of Executive Chair in the third quarter of 2021 and Andy Jassy will become Chief Executive Officer at that time.
Ransomware Attacks Against Health Care Systems Spike With Coronavirus Cases
Since the November 1st, 2020 there has been an increase of over 45% in the number of attacks seen against healthcare organizations globally, compared to an average 22% increase in attacks against other industry sectors.
Tracxn Cybersecurity Deals Roundup For January 15-21, 2021
This week’s deals, presented by global technology investment intelligence platform Tracxn: Swimlane received $40 million from Energy Impact Partners for threat prioritization and incidence response Quantifind raised $22 million in... Read More