Customer Experience outsourcer TaskUs recently selected Cali, Colombia over several other potential locations for its new hybrid contact center, operating 24 hours a day, 7 days a week. The New Braunfels, Texas headquartered firm opened its Colombia operations during the peak of the COVID pandemic using remote workers, but has since opened its modern workspace...
"Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
The merger will make Konecta the 5th largest CX outsourcer globally, with over 100,000 employees.
Tracxn also publishes annual reports and sector specific reports for other geographies, including India, LATAM, Singapore, EMEA region,etc.
itel plans to serve a Fortune 500 luxury fashion retail brand, offering customer care calls, chat and email support.
Gorilla Logic says this partnership enables the firm to support clients from the inception of an idea all the way through to the final stages of execution.
Continued closures of JBS Foods plants are likely to threaten to increase meat prices for U.S. consumers for the upcoming summer season, as well as disrupt meat exports to high-demand geographies, including China.
VXI Global Solutions (VXI) today announced the promotion of Jill Alingod, and Armando Castro, and the hiring of Peter Mullen and Mason Jones to key executive positions.
Prior to the OAS General Assembly held last month in Medellín, Colombia, member countries of the Organization of American States proposed to strengthen the use of technology to combat corruption in The Americas. “According to the Corruption Perception Index prepared by Transparency International in 2018, Colombia ranks 99th out of 180 nations. Brazil and Peru...
Kearney & Company, an accounting firm serving the U.S government, will begin using robotic process automation (RPA) provider UiPath’s solutions.