“Don't look at us as a vendor; treat us as a satellite operation of your existing business."- Jason Heil
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Tag: spanish
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Beatriz Viveros Reveals TaskUs Award-Winning Culture In Its Cali Customer Contact Operations
Customer Experience outsourcer TaskUs recently selected Cali, Colombia over several other potential locations for its new hybrid contact center, operating 24 hours a day, 7 days a week. The New Braunfels, Texas headquartered firm opened its Colombia operations during the peak of the COVID pandemic using remote workers, but has since opened its modern workspace...
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Transcom Re-Enters Latin America With Bogotá Based Hybrid Model Contact Center
Transcom’s operations in Colombia will function as a hybrid telework and on-premises contact center, with agents hired initially from the metropolitan Bogotá area. Offices are located in the Calle 100 business district on Bogotá’s north side.
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IBM Opens Cognitive Process Transformation Center In Colombia
IBM (NYSE: IBM) has launched what it calls the ‘Cognitive Transformation Center’ in Bogotá, Colombia; the largest IBM center of its kind in Latin America. This shared services center will support companies from different industries in Latin America and around the world, ranging such as banking, telecommunications, gas and energy; in Spanish, Portuguese and English...