itel has been expanding rapidly, adding IT Outsourcing & software development operations in Colombia, Work From Home capabilities in Canada & The United States, and now by acquiring Emerge, CX operations in Guyana & Honduras.
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Tag: Latin America
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Ransomware Attacks Against Health Care Systems Spike With Coronavirus Cases
Since the November 1st, 2020 there has been an increase of over 45% in the number of attacks seen against healthcare organizations globally, compared to an average 22% increase in attacks against other industry sectors.
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Transcom Re-Enters Latin America With Bogotá Based Hybrid Model Contact Center
Transcom’s operations in Colombia will function as a hybrid telework and on-premises contact center, with agents hired initially from the metropolitan Bogotá area. Offices are located in the Calle 100 business district on Bogotá’s north side.
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Cybersecurity Firm Etek Appoints Former IBMer Juan Camilo Reyes As Chief Revenue Officer
ETEK International Corporation has announced the appointment of Juan Camilo Reyes CISSP as the new Chief Revenue Officer (CRO) for Latin America.
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IBM Opens Cognitive Process Transformation Center In Colombia
IBM (NYSE: IBM) has launched what it calls the ‘Cognitive Transformation Center’ in Bogotá, Colombia; the largest IBM center of its kind in Latin America. This shared services center will support companies from different industries in Latin America and around the world, ranging such as banking, telecommunications, gas and energy; in Spanish, Portuguese and English...
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IRPA AI Expands Further into Latin America with New Chapter in Colombia
The chapter will be led by the recently established Digital Americas Pipeline Initiative (DAPI) in Medellín.
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Deloitte’s Kulasooriya: Digital Disruption Can Be A Positive For Developing Economies If They Have The Right Strategy
Cognitive Business News executive editor Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to success.
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Avasant’s Anupam Govil On Measures Outsourcers & Clients Should Be Taking Now
The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.
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Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic
Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some of the most knowledgeable experts in business share their insights.
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Unisys To Sell Federal Business To SAIC, Consolidate Americas Regional Units
Unisys Corporation (NYSE: UIS) has announced a deal to sell its US federal IT contracting business to SAIC, and a consolidation of its Enterprise Solutions United States & Canada (US&C) and Latin America regions into a new Americas region.