A large multinational used FlexBPO to rapidly transform its finance operations, boosting efficiency by 30% in just three months.
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Tag: IT
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Interview: Uzbekistan’s IT Park Is Spearheading The Country’s Emergence as an Outsourcing Hub For CX & IT
IT Park's efforts are instrumental in showcasing Uzbekistan's potential as a prime destination for outsourcing services.
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Interview: At IAOP Event, Jon Yarlett Talks About The Importance of Impact Sourcing For Both The Industry & The Global Community
Jon Yarlett, as the publisher of Intelligent Sourcing, has been a leading voice for the outsourcing industry, and a tireless advocate for impact sourcing.
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Interview: IAOP’s Debi Hamill Discusses Why The Outsourcing World Summit Consistently Attracts The BPO C-Suite
Debi Hamill discusses how IAOP fosters lasting relationships between the most influential executives in the outsourcing industry.
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International ICT Congress Moves to New Venue In Cartagena
This years themes include Artificial Intelligence, Robotics, Virtual and Augmented Reality, Blockchain, 5G and the Internet of Things.
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Glowtouch’s Vidya Ravichandran Discusses The BPO’s Dominican Republic Expansion, Plans For Further Growth
Glowtouch is on a roll. The US based IT and customer experience outsourcer already has operations in India and The Philippines along with a strong footprint in the US. Despite the pandemic, Glowtouch moved forward aggressively to open its second site in Santo Domingo, the capital of Caribbean vacation paradise Dominican Republic. Cognitive Business News...
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CINTEL Director Discusses The Andes’ Largest IT Convention’s Return To In-Person Mode, Importance For Cartagena
"They have virtual meetings, but it’s not the same, we're human beings and we’re used to talk between us, not through a machine,"
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Sykes to Acquire RPA Consulting Firm Symphony Ventures for $69 Million
"The world of intelligent automation systems is approaching a tipping point,” said Chuck Sykes, president and CEO of Sykes.
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Astound, an AI Firm Aiming to Streamline Helpdesk Support, Launches with $11.5 Million in Funding
Astound, a new software company aiming to use artificial intelligence to streamline internal help desk requests, launched late last month with $11.5 million in funding.
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Infosys to Hire 500 Workers at Digital Transformation-Focused Innovation Center in Rhode Island
The goal of the Infosys innovation hub is to advance leading industry technologies that can help its clients complete their digital transformation goals.