In April 2023 ANDICOM LATAM in Mexico City will join the traditional ANDICOM September 6 to 8, 2023 in Cartagena
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Led By Julissa Cruz, The Dominican Republic Seeks To Lead The Region In Data Connectivity
Indotel's Julissa Cruz Is Raising The Dominican Republic's Level of IT Competitiveness
Delivering Excellent Customer Service and Managing Remote Teams: How to Balance Today’s Dilemmas?
Cloud platforms provide Contact Center companies with all the tools they need to balance the challenges of the new world order
Checkpoint Software Issues Important Pre-Election Warning To American Voters: Meme Warfare
Five days away from the US elections, voters everywhere should understand what cyber security experts call “meme warfare”, and how it could influence the upcoming US election.
Deloitte’s Kulasooriya: Digital Disruption Can Be A Positive For Developing Economies If They Have The Right Strategy
Cognitive Business News executive editor Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to success.
Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic
Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some of the most knowledgeable experts in business share their insights.
Facebook to Use Artificial Intelligence for Translation Services in Messenger for Marketplace Users
At the outset, translation only will be available for English and Spanish, but Facebook will “expand this feature” with functionality for other languages.
Colombian Bank Bancolombia Unveils Tabot Facebook Messenger Chatbot
Bancolombia has introduced a new artificial intelligence-powered chatbot for customer service through Facebook Messenger.
Jordan Ahli Bank Introduces Facebook Messenger Chatbot for Customer Service
The chatbot, known as Ahli Bot, can respond to inquiries in both Arabic and English 24 hours per day, 365 days per year.