Global BPO Knoah Solutions, Inc. has been recognized as an “aspirant” among Contact Center Outsourcing (CCO) Providers by the Everest Group in its report titled “CCO – Service Provider Landscape with PEAK Matrix Assessment 2019.” “We have been at the forefront of the BPO industry’s digital transformation for nearly two decades,” said CEO and co-founder,...
Tag: Artificial Intelligence
South Korea & Colombia To Sign Collaboration Pact On Artificial Intelligence, 5G Mobile Networks
During his visit to Seoul, South Korea, the Deputy Minister of Digital Economy From MinTIC, Colombia’s Ministry of Information & Communications Technogy, Jehudi Castro Sierra, met with his South Korean counterpart Won Ki Min. Won also serves as the head of Artificial Intelligence and Digital Economy issues for the Organization for Economic Cooperation and Development...
IBM, FAPESP Create AI Center in Brazil, Call For Research Projects
The São Paulo State Research Foundation (FAPESP) and IBM have joined efforts to support the creation of a Center for Artificial Intelligence (AI), within the FAPESP Engineering Research Center Program. The new Center will pursue a disruptive research program, with the potential to promote paradigm shifts in AI. Its mission is twofold: to generate deeper...
Though Slow to Innovate in the Past, Mining Is Now Ripe for Disruptive Change
“Of all the industries in the world right now, mining might actually be the ripest for disruptive change."
Colombian Bank Bancolombia Unveils Tabot Facebook Messenger Chatbot
Bancolombia has introduced a new artificial intelligence-powered chatbot for customer service through Facebook Messenger.
Chatbot Chocolate of Spain Opens Colombia Office to Expand Presence in Latin America
Spanish agency Chatbot Chocolate has set up operations in Bogotá as a regional hub to deliver artificial intelligence-based support
EY Appoints Keith Strier to High-Ranking Role Overseeing Artificial Intelligence Strategy
EY has appointed Keith Strier as its global and Americas artificial intelligence (AI) leader of advisory services.
AWS Releases Free Online Courses on Machine Learning, Artificial Intelligence, and Deep Learning
Many of the courses also focus of teaching clients and potential clients about AWS services.
Chinese Tech Companies Are Paying Top Dollar to Qualified Scientists Amid Artificial Intelligence Talent Shortage
The average pay for graduates entering the AI sector in China is now 35%-50% higher than other industries, according to the South China Morning Post.
EY Licenses RPA Software from New York-Based Provider UiPath
Daniel Dines, CEO and co-founder of UiPath, highlighted RPA’s ability to offer better “process performance to improved margins or overall competitiveness.”









