Customer contact outsourcing provider ibex (NASDAQ: IBEX) today announced its second annual CX Leadership Awards, which honor the top customer experience (CX) innovators, leaders and contributors around the world. This year’s winners, chosen from a long list of well-recognized CX pioneers and innovators, will be announced on June 20 at Customer Contact Week (CCW) in Las Vegas.
“As a global leader in delivering CX solutions for some of the world’s greatest brands, ibex is pleased to recognize these outstanding CX leaders for their commitment to innovation, collaboration and performance to deliver next-generation customer experience for their brands,” said Barry Canty, SVP, Marketing, ibex. “We applaud those in our industry who are transforming CX from a transaction to a relationship that delivers higher customer satisfaction, deeper customer loyalty, and a boost to the bottom line.”
The ibex CX Leadership Awards are designed to recognize and honor the individuals and companies that leverage their industry leadership, technology innovation and ability to address dynamic market challenges to drive superior customer engagement, deliver exceptional customer experiences and simplify the customer journey.