Eduardo Almeida of Unisys Latin America says that, “in my recent meetings with customers here, they’re simply talking about one thing: digital strategy."
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Category: Technology
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Salesforce and Google Partner to Integrate Cloud-Based CRM, Analytics, and Other Services
Salesforce will integrate its sales and marketing tools, Salesforce Lightning and Quip, with Google Analytics and other services.
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NICE Introduces New Onmi-channel Analytics Solution
Software and data services provider NICE has introduced a new analytics solution for omni-channel analysis based on its Nexidia platform. Called the Nexidia Analytics Solutions, the insight-generating platform incorporates neural networks that can learn alongside audio and text search functions that can sift through calls, emails, and chats, among other methods of communication. Calling the offering “analytics with...