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NICE Systems (Image credit: NICE Systems)

In Move to Beef Up Customer Analytics, NICE Closes on Deal to Acquire Mattersight

In a move to beef up its customer service offerings, cloud software provider NICE Ltd. (NASDAQ: NICE) has closed on its acquisition of Mattersight Corporation (NASDAQ: MATR), a behavioral analytics company based in Chicago. Specifically, the Hoboken, New Jersey-based company says that plans to integrate Mattersight’s customer analytics and “predictive behavioral routing” technology with its...

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Photo: Building 92 at Microsoft Corporation headquarters in Redmond, Washington. (Credit: Coolcaesar)

Microsoft Slashes Pricing on Azure HDInsight Offering

Microsoft announced that it will cut the price of its Azure HDInsight cloud service for Big Data analytics by up to 52% starting on January 5. The company added that those coding in R can see up to 80% savings on its HDInsight offering, which allows clients to use open-source frameworks including Hadoop, Spark, Hive,...

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