Loren Moss chats with Eric Crabtree of Unisys about micro-segmentation's impact on both security and improving the customer experience.
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Category: CXO
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Facebook to Use Artificial Intelligence for Translation Services in Messenger for Marketplace Users
At the outset, translation only will be available for English and Spanish, but Facebook will “expand this feature” with functionality for other languages.
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AWS Launches Language-Based Machine Learning Services for Translation and Transcription
AWS launched two new language-based machine learning services, Amazon Transcribe and Amazon Translate.
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Bocalista Launches ‘Botsy’ Chatbot to Recommend Media Content to Latin American Market
Latin American media firm Bocalista has launched a new chatbot that aims to deliver news and entertainment to subscribers through Facebook Messenger.
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Why Moving Our Telephony to AWS Gives Us a Clear Path to Deep Learning and Conversation Bots
Before launching Cognitive Business News and Unido Digital, I worked as an editor covering customer experience and disruptive technologies in the BPO sector. We are currently researching ways to apply many of these deep learning and artificial intelligence technologies like Lex, SageMaker, DeepLens, and Polly to business use cases. One of the things we are...
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UK Fintech Munnypot Partners with Jyske Bank on Robo-Advisor
Jyske Bank has partnered with fintech startup Munnypot to launch a new robo-advisor application.
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Bancolombia Is Planning to Invest $140 Million on Digital and Artificial Intelligence Services in 2018
Grupo Bancolombia plans to invest some $140 million in digital transformation and artificial intelligence initiatives this year.
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Experian Spends $385 Million to Acquire ClearScore, a Credit Score Firm with a Chatbot Offering Financial Advice
Credit reporting agency Experian is set to acquire London-based fintech ClearScore for $385 million, the company announced this week. The transaction is subject to regulatory approval and the reported sum does not include “additional earn-out potential contingent on achieving future financial performance,” stated Experian. Last September, the U.K. startup, which was founded by Justin Basini,...
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Conversica Acquires Chilean Startup Intelligens to Expand Spanish Language Capability
"The conversational AI space is exploding," says Alex Terry, CEO of Conversica.
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Colombian Bank Bancolombia Unveils Tabot Facebook Messenger Chatbot
Bancolombia has introduced a new artificial intelligence-powered chatbot for customer service through Facebook Messenger.