"AI is no longer the future — AI is the present. And in this world of technology, the biggest challenge for most enterprises is not tech. It’s the talent."
Category: Intelligent Automation
Everest Group’s Top 50 BPO Company Rankings Highlight Automation Leaders
Automation has been a leading — if not the leading — topic of discussion in the business process outsourcing (BPO) sector in recent years. Each quarter, companies like Accenture, Teleperformance, Cognizant, and the large Indian providers are pushing to adopt technologies that can make their services more efficient as they race for market share and profits....
Austin-Based AI Startup Ojo Labs Raises $20.5 Million Series B Round
Ojo Labs, an artificial intelligence and machine learning startup based in Austin, Texas, closed on a $20.5 million series B funding round in May.
Google to End AI Project with Pentagon After Employee Outcry
Many employees were concerned that they were unwittingly working on “warfare technology” for the U.S. Department of Defense.
The United States Lags Behind Global Peers in Preparing for Automation
The standouts across the globe are first-placed South Korea followed by Germany, Singapore, and Japan.
WorkFusion Rolls Out Updated Version of Its Signature RPA Software
Robotic process automation (RPA) software provider WorkFusion completed the full rollout of its updated Smart Process Automation core offering this week.
Facebook to Use Artificial Intelligence for Translation Services in Messenger for Marketplace Users
At the outset, translation only will be available for English and Spanish, but Facebook will “expand this feature” with functionality for other languages.
Microsoft to Invest $5 Billion into Internet of Things over the Next Four Years
Microsoft plans to invest a whopping $5 billion into Internet of Things (IoT) technology over the next four years
Tech Minister: Jamaican BPO Sector Must Anticipate AI Threat So It Doesn’t Derail Growth
“Artificial intelligence and machine learning represent a real threat to some of our traditional jobs, even those in the BPO sector."
SIOS Technology Awarded Two Patents for Machine Learning Analytics
Software maker SIOS Technology Corp. was awarded two machine learning analytics-related patents this month by the United States.









