The World Economic Forum, the International Organization for Public-Private Cooperation, today opened the Center for the Fourth Industrial Revolution Japan alongside inaugural partners Hitachi, Horiba, Mitsubishi Chemical Holdings, Salesforce, Sompo Holdings and Suntory Holdings. The Tokyo-based Center will bring together leading businesses, start-ups, civil society, academia and international organizations to shape the trajectory of emerging...
Author: Loren Moss (Loren Moss)
Though Slow to Innovate in the Past, Mining Is Now Ripe for Disruptive Change
“Of all the industries in the world right now, mining might actually be the ripest for disruptive change."
The Digital Americas Pipeline Initiative Is Cultivating Automation and AI Talent in Colombia
"AI is no longer the future — AI is the present. And in this world of technology, the biggest challenge for most enterprises is not tech. It’s the talent."
Frenemies: IBM Teams with Google on Power9 to Compete Against Intel and Amazon in Machine Learning, Data Centers
After spurring Intel’s growth in the CPU market and making the technology company a household name, IBM may be issuing a direct challenge to the chip maker by releasing its new Power9 CPU to the open market. In what may turn out to be a soap opera without the sex or bad lighting, Google seems...
Why Moving Our Telephony to AWS Gives Us a Clear Path to Deep Learning and Conversation Bots
Before launching Cognitive Business News and Unido Digital, I worked as an editor covering customer experience and disruptive technologies in the BPO sector. We are currently researching ways to apply many of these deep learning and artificial intelligence technologies like Lex, SageMaker, DeepLens, and Polly to business use cases. One of the things we are...
Companies Must Recognize the Power and Limitations of Automation and Cognitive Technology for Customer Experience
"The consumer has to be ready for the technology. And more importantly, the technology has to be ready for the consumer," says Peter Ryan of Ryan Strategic Advisory.
Avasant’s Anupam Govil Discusses RPA, Other Trends Affecting Caribbean Outsourcers During CAIPA Conference
The Caribbean Association of Investment Promotion Agencies (CAIPA) in association with the Caribbean Export Development Agency, Jamaica Promotions Corporation (JAMPRO) and the European Union hosted the first-ever pan-Caribbean outsourcing conference on December 6, 2017 at the Iberostar Rose Hall Beach Hotel in Montego Bay, Jamaica. Titled ‘Outsource to the Caribbean Conference 2017’ (OCC 2017), the...
Interview: LatAm Companies Are Focused on One Thing – Digital Strategy – Says Unisys Regional Head Eduardo Almeida
Eduardo Almeida of Unisys Latin America says that, “in my recent meetings with customers here, they’re simply talking about one thing: digital strategy."
NICE Introduces New Onmi-channel Analytics Solution
Software and data services provider NICE has introduced a new analytics solution for omni-channel analysis based on its Nexidia platform. Called the Nexidia Analytics Solutions, the insight-generating platform incorporates neural networks that can learn alongside audio and text search functions that can sift through calls, emails, and chats, among other methods of communication. Calling the offering “analytics with...







