“I will eat this table if there are not more women in AI than there were in Web 2!”—Randi Zuckerberg
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Author: Loren Moss (Loren Moss)
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Nortal Acquires Nearsure to Expand Presence in the Americas
Nearsure will be merged with Nortal's US operations and is expected to rebrand under the Nortal name in 2025.
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Firstsource To Purchase UK-Based Pastdue Credit Solutions
Pastdue Credit Solutions offers debt collection services across the UK for banks, utilities, telecoms, and government entities.
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Harvard’s Mitchell Weiss Says Harness AI to Empower Tomorrow’s Leaders
Weiss emphasizes that AI is not a threat but an opportunity we must learn to harness to our advantage.
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BPrO’s 2025 CX Summit in Cartagena Continues to Grow as Latin America’s Most Important Event in CX & Outsourcing
Several outsourcing firms won accolades in the 2025 CX Interaction Awards, while the event drew participants from around the globe.
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Capgemini to Acquire WNS for $3.3 billion USD to Increase Capabilities in Agentic AI-Powered Operations
The stated goal of the acquisition is to combine Capgemini’s technology and consulting capabilities with WNS’s specialization in Digital BPO.
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Interview: Shelli Ryan of Ad Hoc Communication Explains Why Artificial Intelligence Without Strategy Is Empty
In a world where content output is easier than pulling the lever of a slot machine, a real expert is needed to define the strategy for resonant storytelling and messaging.
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Interview: Esteban Carril Explains The Innovation Behind Chazey Partners’ New FlexBPO Solution
FlexBPO seeks to bridge the gap and combine the best of Shared Services and Business Process Outsourcing operations.
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Tracxn Deals of the Week for May 30 to June 5: Rally, Filament, Ironchip & Others Receive Funding
Several companies received funding the week of May 30 to June 5 across Enterprise Applications, IT Outsourcing, and Cybersecurity, per Tracxn.
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How to integrate Amazon Workmail with calendaring applications
Did you know that Amazon Workmail integrates just fine with 3rd party scheduling apps like Cal.com?