Ascensos Launches CX Outsourcing SIte in Trinidad & Tobago
Ascensos believes that the Caribbean location will help the firm better serve North American clients.
Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery
"Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
New AI Platform Launches To Help Scientists Tackle Complex Challenges Without Coding
Having already had a successful beta launch, the company has built use cases for the life science industry and scientific research community to enable users in this sector to launch quickly.
Led By Julissa Cruz, The Dominican Republic Seeks To Lead The Region In Data Connectivity
Indotel's Julissa Cruz Is Raising The Dominican Republic's Level of IT Competitiveness
Konecta’s Mariano Castaños Explains The CX Outsourcer’s Comdata Merger
The merger will make Konecta the 5th largest CX outsourcer globally, with over 100,000 employees.
itel Expands Into US With Indiana Contact Center
itel plans to serve a Fortune 500 luxury fashion retail brand, offering customer care calls, chat and email support.