Alta Resources Establishes South American Presence With CX Provider BRM Acquisition
BRM's senior leadership, including its founders, Juan Pablo Serrano and Pilar Jaramillo, will remain with the company.
Glowtouch’s Vidya Ravichandran Discusses The BPO’s Dominican Republic Expansion, Plans For Further Growth
Glowtouch is on a roll. The US based IT and customer experience outsourcer already has operations in India and The Philippines along with a strong footprint in the US. Despite... Read More
Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery
"Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
New AI Platform Launches To Help Scientists Tackle Complex Challenges Without Coding
Having already had a successful beta launch, the company has built use cases for the life science industry and scientific research community to enable users in this sector to launch quickly.
Led By Julissa Cruz, The Dominican Republic Seeks To Lead The Region In Data Connectivity
Indotel's Julissa Cruz Is Raising The Dominican Republic's Level of IT Competitiveness
Konecta’s Mariano Castaños Explains The CX Outsourcer’s Comdata Merger
The merger will make Konecta the 5th largest CX outsourcer globally, with over 100,000 employees.