Ascensos believes that the Caribbean location will help the firm better serve North American clients.
Tag: us
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Alta Resources Establishes South American Presence with CX Provider BRM Acquisition
BRM's senior leadership, including its founders, Juan Pablo Serrano and Pilar Jaramillo, will remain with the company.
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Glowtouch’s Vidya Ravichandran Discusses The BPO’s Dominican Republic Expansion, Plans For Further Growth
Glowtouch is on a roll. The US based IT and customer experience outsourcer already has operations in India and The Philippines along with a strong footprint in the US. Despite the pandemic, Glowtouch moved forward aggressively to open its second site in Santo Domingo, the capital of Caribbean vacation paradise Dominican Republic. Cognitive Business News...
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Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery
"Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
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New AI Platform Launches To Help Scientists Tackle Complex Challenges Without Coding
Having already had a successful beta launch, the company has built use cases for the life science industry and scientific research community to enable users in this sector to launch quickly.
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Led By Julissa Cruz, The Dominican Republic Seeks To Lead The Region In Data Connectivity
Indotel's Julissa Cruz Is Raising The Dominican Republic's Level of IT Competitiveness
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Konecta’s Mariano Castaños Explains The CX Outsourcer’s Comdata Merger
The merger will make Konecta the 5th largest CX outsourcer globally, with over 100,000 employees.
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The Newest Cybersecurity Threat May Be From Government Hackers
Authoritarian governments are also increasingly using surveillance tools to target dissidents across international borders by committing acts of transnational repression to censor opposition and silence dissent.
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Young Hacker Who Stole 53 Million T-Mobile Customer Records Taunts The Carrier In WSJ Chat
Binns, who says he now resides in Turkey, told the journal that he used stored credentials to access more than 100 servers in T-Mobile’s East Wenatchee, Washington data center where the customer data was stored.
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Frost & Sullivan Lauds Teleperformance As Latin American Company Of The Year
"TP´s regional leadership was among the first to recognize the potential of born-digital companies and create structures, processes, and dedicated teams to win these clients and be a part of their growth," said Sebastian Menutti, Industry Principal.
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