Remember that game of ‘musical chairs?” Well that’s exactly what’s about to happen as top BPO & CX providers separate themselves from weaker competitors who fail to adapt to these difficult conditions.
Tag: shared services
Avasant’s Anupam Govil On Measures Outsourcers & Clients Should Be Taking Now
The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.
Vodafone Expands Its Egyptian Center of Excellence for CX, AI, Robotics, IoT
Telecommunications company Vodafone has inaugurated two new buildings for its Egypt-based Vodafone Intelligent Solutions Shared Services center.
LaFargeHolcim Selects Colombia For 1,000 Seat Shared Services Expansion
Switzerland based LafargeHolcim Selects Medellín for 1000 seat shared services expansion
IAOP’s OWS2.0 Is The Place To Be In February For RPA, AI, Machine Learning In Outsourcing & Smart CX
The International Association of Outsourcing Professionals' annual can't miss event, OWS 2.0 will be in Orlando this February, Meet us there!
Robotics Process Automation Can Streamline Operations and Enhance Efficiency in Concert with BPO and Shared Services
“RPA is old technology but it really hadn't been used — and now it's coming to the forefront,” says Raul Vega, founder and CEO of Auxis.
Coming to Latin America: Symphony Ventures Opens Argentina Office to Expand RPA Footprint
London-based robotic process automation (RPA) provider Symphony Ventures has opened its first Latin American office in Argentina. The announcement of the new location in Buenos Aires came within weeks of the company receiving a $4.5 million USD Series A investment from London-based private equity firm Livingbridge, and the timing highlights the company’s eagerness to make the push...