Interview: In Slowdown Year, BPO Is Outperforming IT Services Business for Many Providers
There is never a dull moment in the world of business process outsourcing (BPO) and business process services (BPS). Everest Group, a research firm based in Dallas, has long been... Read More
Vertical Players Dominate Top Of Everest Group’s BPS Top 50 Rankings For 2023
The BPS/BPO industry has grown to over $250 billion in revenues.
Everest Group’s Top 50 BPO Company Rankings Highlight Automation Leaders
Automation has been a leading — if not the leading — topic of discussion in the business process outsourcing (BPO) sector in recent years. Each quarter, companies like Accenture, Teleperformance, Cognizant,... Read More