As the COVID-19 crisis accelerates dependency on technology enabled economic processes, it is also exacerbating cyber-risks. 50% of respondents of the World Economic Forum Covid-19 Outlook survey have expressed their worries about an increasing number of cyber-attacks and data fraud.
Infosys has announced an perating profit of $2,724 million, growth of 1% YoY and 21.3% operating margin
As a security advisor, I feel it is important to help clients understand what ransomware is and how they can readily manage this situation.
Avid, producer of Avid Media Composer & Pro Tools for the media industry announced record sales despite the Coronavirus Pandemic. The company said events in Mexico threaten to disrupt its supply chain.
The City of Medellín publicly thanked global contact center provider Teleperformance for volunteering to man the city’s telephone lines during the Coronavirus COVID-19 Pandemic.
Remember that game of ‘musical chairs?” Well that’s exactly what’s about to happen as top BPO & CX providers separate themselves from weaker competitors who fail to adapt to these difficult conditions.
The current pandemic is changing the ways outsourcing, shared services, and global process management is delivered. Maybe permanently. Avasant's Anupam Govil shares what executives should be paying heed to.