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Co-Founder Frank Casale of ChoiceWORX explains RPA’s “Broken Bot Syndrome.”

Co-Founder Frank Casale of ChoiceWORX explains RPA’s “Broken Bot Syndrome.”

AI powered RPA bot-management firm Choiceworx has been making moves recently. Last month they announced a strategic investment round led by Tech Council Ventures with participation by Front Row Fund and IDEA Fund Partners. Loren Moss recently caught up with Frank Casale to discuss “broken bot syndrome” and what Choiceworx is doing about it.

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Why Moving Our Telephony to AWS Gives Us a Clear Path to Deep Learning and Conversation Bots

Why Moving Our Telephony to AWS Gives Us a Clear Path to Deep Learning and Conversation Bots

Before launching Cognitive Business News and Unido Digital, I worked as an editor covering customer experience and disruptive technologies in the BPO sector. We are currently researching ways to apply many of these deep learning and artificial intelligence technologies like Lex, SageMaker, DeepLens, and Polly to business use cases. One of the things we are...

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NICE Systems (Image credit: NICE Systems)

NICE Systems Continues to Grow and Broaden Its Scope in a World Where ‘Everybody Is Talking About Automation’

For the past three decades, NICE Systems (NASDAQ: NICE) has been continuing to grow. What started as a solutions provider for the call center industry has become a company that not just makes software but can serve as a key technology partner for all types of firms in various industries. A big step forward for the Israeli...

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