AI powered RPA bot-management firm Choiceworx has been making moves recently. Last month they announced a strategic investment round led by Tech Council Ventures with participation by Front Row Fund and IDEA Fund Partners. Loren Moss recently caught up with Frank Casale to discuss “broken bot syndrome” and what Choiceworx is doing about it.
Before launching Cognitive Business News and Unido Digital, I worked as an editor covering customer experience and disruptive technologies in the BPO sector. We are currently researching ways to apply... Read More