itel says it will advance its strategic expansion into nearshore markets this summer, opening new customer experience operations in Guyana and Honduras, as well as establishing a core technology development team in Colombia.
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Tag: Canada
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World’s Largest Meat Producer Toppled By Ransomware
Continued closures of JBS Foods plants are likely to threaten to increase meat prices for U.S. consumers for the upcoming summer season, as well as disrupt meat exports to high-demand geographies, including China.
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itelbpo Launches New Contact Centers Specifically Designed To Combat COVID-19
The Kingston, Jamaica facility is designed from the ground up for COVID-19 risk mitigation, adapting to the changing business environment while fitting the company's objective of filling 5,000 additional seats in 5 years.
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Ransomware Attacks Against Health Care Systems Spike With Coronavirus Cases
Since the November 1st, 2020 there has been an increase of over 45% in the number of attacks seen against healthcare organizations globally, compared to an average 22% increase in attacks against other industry sectors.
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Terry Rybolt joins LiveXchange as Chief Revenue Officer
“At this key point in our company’s history, we are excited to have Terry join our team of seasoned work at home subject matter experts,” said Brian Pritchard, Founder and CEO of LiveXchange. “We look forward to his contribution and input as we continue to scale the company.”
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itelBPO Expands Into Canada With New Francophone Telework Capabilities
Jamaican Outsourcer itelBPO Continues Expansion, Making Canada Its 6th Nationality & Second New Country In 2020
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Sophos Says Paying the Ransom Doubles Cost of Recovering from a Ransomware Attack
According to antivirus researcher Sovos, paying ransomware criminals only encourages the practice, leading to more ransomware attacks.
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Western Hemisphere Governments Combat Corruption With Big Data, Artificial Intelligence & Analytics
Prior to the OAS General Assembly held last month in Medellín, Colombia, member countries of the Organization of American States proposed to strengthen the use of technology to combat corruption in The Americas. “According to the Corruption Perception Index prepared by Transparency International in 2018, Colombia ranks 99th out of 180 nations. Brazil and Peru...
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TD Bank Acquires Artificial Intelligence Startup Layer 6 Inc.
TD Bank Group has acquired Layer 6 Inc., an artificial intelligence startup based in Toronto.
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HealthTech Company Inspirata Acquires Toronto-Based Artificial Intelligence in Medicine
Inspirata said that it acquired Artificial Intelligence in Medicine “to enhance its R&D in artificial intelligence and natural language processing (NLP).”