The move follows Broadvoice's acquisition of GoContact in 2021, which has a local team of 40 people.
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Tag: Call Centers
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Ryan Strategic Advisory Issues 2021 Offshore BPO Confidence Index, Colombia Edges Out India, Bulgaria, South Africa
The report assesses the extent to which outsourcing operators in 12 offshore and nearshore locations view the national operating environment from which they deliver services to end-users in key sourcing markets.